Returns & Exchanges
At NOKWOL, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn footwear and apparel in original packaging. Please ensure all items are returned in their original condition to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original NOKWOL box and packaging, ensuring all tags and protective materials are intact.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to the outside of your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.